Newsroom Press Release

14 September, 2010

Glowpoint Aligns with Equinix to Offer Enhanced Managed Services to End Users Globally via Equinix Ethernet Exchange

Will Enable Carriers Direct Access to Cloud-based Managed Video Services

HILLSIDE, NJ and FOSTER CITY, CA — September 14, 2010 — Glowpoint, Inc. (OTCBB: GLOW), a provider of managed services for telepresence and video conferencing, today announced that it has signed an alliance agreement with Equinix, Inc. (Nasdaq: EQIX), a provider of global data center services, to offer carriers direct access to Glowpoint's managed video services through the Equinix Carrier Ethernet Exchange(SM), the only private Layer 2 Carrier Ethernet Exchange that offers Ethernet-based services across North America, Europe, and Asia Pacific.

As part of the agreement, Glowpoint's suite of managed video services and B2B video calling for telepresence and video conferencing will be readily available to carriers, who will be able to provide these services directly to their customers. Glowpoint's cloud-based infrastructure will be accessible to carriers and service providers throughout North America, Europe, and Asia Pacific through Equinix's global platform that includes International Business Exchange™ (IBX®) data centers in 35 markets, connecting more than 595 network carriers.

“Value-added services such as managed video conferencing and VOIP are catalysts in building critical-mass within the burgeoning Ethernet exchange marketplace,” said Rosemary Cochran, a principal at Vertical Systems Group. “The industry witnessed similar offerings in the early days of Internet peering and Vertical anticipates these services could help facilitate the adoption of broad-based Ethernet exchange services.”

Jim Poole, general manager of Global Networks, Mobility and Content for Equinix, said, “Our customers are seeking a solution that leverages their investment in network and access. This alliance with Glowpoint will help remove the complex and time-consuming challenges of establishing separate interconnection agreements with carriers and will give carriers instant access to managed video services through one connection, both simply and cost-effectively.”

“We are very excited to extend the reach of Glowpoint's managed video services via Equinix's vast carrier base,” said Anil Balani, Glowpoint's senior vice president of Product Development. “This alliance will enable companies to access a full suite of award-winning, managed services and B2B video communications with a degree of scalability unseen until now.”

Agreement Highlights

  • Allows carrier-service providers to establish wholesale and resale programs for cloud-based managed video services for large enterprises and small and medium-size businesses.

  • Enables access to cloud for consumption services via a single connection to Equinix Carrier Ethernet Exchange

  • Provides customers a many-to-many External Network-to-Network Interface (ENNI) platform to interact with other Ethernet service providers

  • Ensures scalable, reliable service while reducing operational expenses
Adding Glowpoint's managed video services to the Equinix Carrier Ethernet Exchange is expected to offer greater video interconnectivity and an enhanced end-user experience. This offering eliminates additional investments in network connectivity and leverages existing investments in network access by delivering a complete, managed video solution.

Supporting Resources

  • Glowpoint Managed Services
  • Equinix Carrier Ethernet Exchange

About Equinix Carrier Ethernet Exchange

The Equinix Carrier Ethernet Exchange reduces time-to-market for carriers, lowers operational costs, and accelerates revenue growth by removing geographic boundaries associated with offering Ethernet-based services and enabling buyers and sellers to connect and transact. Equinix customers are leveraging the benefits of Ethernet-based transport services, which provide significant speed, quality, service assurance, and cost advantages over traditional networks, and have been limited to the geographic areas in which a carrier's network is deployed.

About Equinix

Equinix, Inc. (Nasdaq: EQIX) provides global data center services that ensure the vitality of the information-driven world. Global enterprises, cloud, content and financial companies, and more than 595 network service providers rely on Equinix. The company operates 90 International Business Exchange™ (IBX®) data centers across 35 markets in North America, Europe and Asia-Pacific. Learn more at

About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) enables video users to effortlessly and securely call one another regardless of their video technology or network. With unlimited, "open" access to Glowpoint's cloud-based, hosted-video infrastructure and services, video calling within - and between - companies is dramatically simplified. From full-featured telepresence and video conferencing suites to desktop video, Glowpoint supports customers around the world with 24/7 managed services that allow business professionals to enjoy “in-the-same-room” intimacy and cost savings. To see a video-in-the-cloud demonstration, and to learn more about how cost-effective and easy telepresence and video conferencing can be for your business, email us at or visit

Forward Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties. Actual results may differ materially from expectations discussed in such forward-looking statements. Factors that might cause such differences include, but are not limited to, the challenges of acquiring, operating and constructing IBX centers and developing, deploying and delivering Equinix services; unanticipated costs or difficulties relating to the integration of companies we have acquired or will acquire into Equinix; a failure to receive significant revenue from customers in recently built out or acquired data centers; failure to complete any financing arrangements contemplated from time to time; competition from existing and new competitors; the ability to generate sufficient cash flow or otherwise obtain funds to repay new or outstanding indebtedness; the loss or decline in business from our key customers; and other risks described from time to time in Equinix's filings with the Securities and Exchange Commission. In particular, see Equinix's recent quarterly and annual reports filed with the Securities and Exchange Commission, copies of which are available upon request from Equinix. Equinix does not assume any obligation to update the forward-looking information contained in this press release.

Equinix and IBX are registered trademarks of Equinix, Inc. International Business Exchange is a trademark of Equinix, Inc.