Customer Support

Place orders, open tickets and manage your account through the Equinix Customer Portal.

Equinix protects and connects the world's most demanding businesses with reliable, accessible and experienced customer support for mission-critical operations. Our IBX® data centre staff of engineers, technicians and Customer Care specialists offer onsite technical and logistical support 24 hours a day, 7 days a week, 365 days a year.

Technical Support by Country