This website will be retiring soon, please use our language selector to view our websites or visit our Swiss German-language site. ›

Download Section

The documents and videos below are available for download.

Please note these are in Japanese only

1. Products

2. Equinix Customer Portal (ECP)

How to navigate the Equinix Customer Portal.

3. How to navigate the Managed Service Portal (ex-Bit-isle Information Portal) after integration

4. Administrator and User Training for the Equinix Customer Portal

Please see below a series of useful videos to guide you through the Equinix Customer Portal (ECP). These are in Japanese only.

For Administrators

For Users

5. Invoices

How to download Invoices

      1. Login to ECP
      2. Click on Operations
      3. Select ファイナンスの概要 (Finance Information)
        • Click on “請求書, 詳細” (Invoice details) to download the invoice in a different version

* Translation for convenience only - the Japanese version shall prevail in the case of inconsistency.