EPS Cloud Hyper Care provides 24x7x365 management, monitoring, provisioning and troubleshooting of your cloud workloads during the stabilisation period after go-live.
Continued cloud monitoring and optimisation is essential in order to realise and maintain hybrid cloud benefits. Excessive up-time, cloud over-utilisation, increased maintenance cost and increased regulatory and security risks are all common issues in an unmanaged cloud environment.
User account and access management for your cloud resources.
Real-time collection, review and archive of all system, app and infrastructure logs. Daily review of logs and escalation of related findings to NOC.
EPS Cloud partners our advanced cloud experience with industry leading security product providers to deliver an unprecedented security solution for your cloud.
EPS Cloud monitors your cloud utilisation and identifies potential issues, opportunities to further cut costs by downgrading cloud instances, downsizing wasteful resources and automatically enforcing up-time policies through customisable schedules.
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Opening a support ticket is the fastest way to reach the EPS Cloud support queue.
Available 24/7 to discuss your issue and submit a support request on your behalf.
Email our support desk, and a representative will contact you.